Legal
Refund Policy
Last updated: June 26, 2026
We want you to be happy with your subscription. This policy explains when and how refunds are provided.
Money-back guarantee
If the service does not work as described and we are unable to resolve the issue with you, you may request a refund within the guarantee window shown at checkout.
How to request a refund
- Contact us by email or WhatsApp with your order details.
- Let our team try to fix the issue first — most problems are quick to solve.
- If we cannot resolve it within the guarantee window, we will process your refund.
Exceptions
Refunds may not apply where issues are caused by factors outside our control, such as your own internet connection or incompatible hardware, or where terms have been breached.
Processing time
Approved refunds are returned using your original payment method. Processing times depend on your provider.
Questions? Email [email protected] and we will help.